Direct Hire / Infrastructure & Operations Directors

Infrastructure & Operations Directors Direct Hire

STS Direct Hire is currently hiring Infrastructure & Operations Directors for full-time positions in East Aurora, New York.

Note: Our staffing services come at no cost to you, the candidate. This is job seeking made simple! For more details, please contact our recruiters at 1-877-707-5767.

Job Summary:

The Infrastructure & Operations Director has accountability for providing leadership and vision for the IT infrastructure across the enterprise and for translating that vision into highly reliable and cost effective platform.

Job Duties:

  • Operational Excellence – Ensuring that Infrastructure costs are properly understood and competitive with market
  • Driving demonstrated savings across global I&O
  • Ensuring all business processes are supported with the appropriate level of performance, availability, reliability, security and disaster recovery, through the development of associated strategies, standards and service level agreements
  • Ensuring that service delivery and training is consistent globally, regardless of location
  • Ensuring the development and control IT budgets (staff, operational expenditure, capital expenditure)
  • Ensuring that IT infrastructure programs are deployed and completed on budget and on schedule to base lined scope with measured change control
  • Ensuring that IT plans is defined to meet the requirements of the businesses over the next 5-10 years
  • This includes the development of roadmaps for infrastructure that are constructed to support our global businesses
  • These roadmaps must reflect key technology and business trends
  • Working with both individuals and teams, the I&O Director is responsible for driving decision making in an expedient and timely fashion, within a complex global business environment, fostering collaboration and sharing of best practice
  • Working through direct reports, the I&O Director is responsible for creating an environment in line with our culture that supports individuals in their role, as well as their development within the company
  • The I&O Director will delegate operational decision-making to responsible managers (or teams) and hold them accountable for delivering the desired and agreed-upon objectives in a timely fashion
  • The I&O Director will ensure talent management within IT to support development of IT maturity and succession planning
  • The I&O Director will set clear expectations (objectives) for reports, and provide relevant and timely feedback on performance
  • Travel is a significant part of the job
  • The incumbent will need to manage a globally distributed IT team


  • Master of Business Administration (MBA) or Master of Science Degree (typically in a technical field such as Engineering or Computer Science), plus ten-year experience in a relevant IT role plus at least 5 years in a management capacity is required; a Bachelor’s degree in an IT related field and 15 year relevant IT experience is also acceptable
  • Proven capabilities in managing people and working collaboratively within a multicultural environment
  • Proven capabilities in the management of complex IT projects (plan, organize, deliver)
  • The ability to influence thinking or to convince others to change strongly held opinions
  • Client cultural fit, i.e. working in an informal, consensus driven and often ambiguous environment
  • Ability to articulate the business value of IT


At STS Direct Hire we offer a comprehensive benefits package to all employees, and candidates of every background are encouraged to apply.

If you have questions about pay rates, benefits, etc…  please contact us at 1-877-707-5767.

Thanks so much, and we look forward to hearing from you soon!

Job ID: 38366

Contact a Recruiter Now!

Contact a Recruiter Now!

Recruitment Phone: 1-877-707-5767
Recruitment Email:
Note: Our staffing services are always FREE! There is no risk to call, and we are open seven days a week. Please feel free to contact us at any time!

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